ezimove's claim service guarantee is backed by Vero

Claims Service Guarantee

If loss or damage occurs in transit and your claim is accepted, we will tell you how the claim is to be settled within 5 (five) working days of receiving all the documentation requested by us, or no excess shall be payable.

We provide shipping insurance for household and other goods in transit 24/7, with a service guarantee for claims.

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Because we operate 24/7, we can best respond to email enquiries. We also have phone lines available on our contact us page.

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